Contact Our Chimney Team

Once the form comes in, a dispatcher calls to confirm the service you selected and lock in an arrival window, usually within 24 hours. Scheduling in Pasadena runs on a route system, so sweeps and inspections in Pasadena and the San Gabriel Valley typically land within the week, sooner if the symptom points to an active hazard rather than routine maintenance. Have the chimney's approximate age on hand along with whatever you have noticed: a smoke smell, staining near the firebox, a damper that will not seal, or debris in the firebox. That gives the technician a starting point before checking it against what NFPA 211 calls for on-site.